Shipping policy

SHIPPING: Terms & Costs

This section sets out the UK delivery options for orders sold and shipped by Metzger & Söhne Ltd. Orders within Europe are handled by Metzger & Söhne GmbH at www.metzgersoehne.com.

Orders placed before 12pm, Monday to Friday, are processed the same working day. Orders placed after 12pm, or at the weekend, are processed on the next working day following our order confirmation email.

Deliveries take place Monday to Friday and are made by DPD Local or Royal Mail. Metzger & Söhne Ltd is closed at weekends and on bank holidays.

Delivery times to islands and remote areas may vary, and may be affected by circumstances beyond our control.

UK Delivery

• Standard Delivery (2–4 working days): £4.95
• Express Delivery – next working day (Royal Mail Tracked 24 or DPD), for orders placed before 12pm Monday to Friday: £6.95
• Complimentary Standard Delivery on orders over £55

As our chocolates and Lebkuchen are perishable, we are unable to accept returns for reasons of hygiene. Please see our refund policy.